Distance Sales Agreement

(Mesafeli Satış Sözleşmesi — for Buyers Ordering from Türkiye)

Last updated: [insert date]

This Agreement is prepared in accordance with Turkey’s Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, and applies to purchases made on seamonadesign.com by buyers located in Türkiye. It supplements, and should be read together with, our general Terms & Conditions of Sale.

Article 1 – Parties

1.1 – Seller

Title: Seamona Design

Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

E-mail: info@seamonadesign.com · Phone: +971 55 913 8583

Hereinafter referred to as "Seamona Design" or the "Seller" under this Agreement.

[Note: if Seamona Design holds a Turkish tax registration, local representative, or company number, add it here.]

1.2 – Buyer

The customer placing the order, identified by the billing and/or delivery details provided at checkout. Hereinafter referred to as the "Buyer" under this Agreement.

Article 2 – Subject Matter

The subject matter of this Agreement is to determine the rights and obligations of the Parties, pursuant to Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product(s) — including their specifications and sales price — ordered electronically by the Buyer via Seamona Design’s website, seamonadesign.com.

Article 3 – Product(s) Subject to the Agreement

The essential characteristics of each product (type, quantity, colour, price, and payment method) are set out on the relevant product page on seamonadesign.com at the time the order is placed. Listed prices are sales prices inclusive of applicable taxes, and remain valid until updated or changed. Prices announced for a limited period remain valid until the end of that period.

Unless otherwise stated in writing, the shipping charge is borne by the Buyer and is non-refundable.

Article 4 – General Provisions

•      The Buyer confirms that, before placing the order, they reviewed and were informed of the essential characteristics of the product(s), the full sales price (including taxes), the payment method, delivery information (including that delivery costs are borne by the Buyer), the estimated delivery period, and Seamona Design’s full trade name, address, and contact details as published on seamonadesign.com, and gave the necessary electronic confirmation to place the order.

•      The product(s) will be delivered to the Buyer, or to the person/address indicated by the Buyer, within the estimated delivery times set out in our Delivery, Return & Exchange Policy, and in any event not exceeding the statutory maximum of 30 days.

•      If the product is to be delivered to a person or address other than the Buyer’s, Seamona Design cannot be held responsible if that person or address refuses or is unable to accept delivery.

•      Seamona Design cannot be held responsible for delays or non-delivery caused by the shipping carrier once the product has been handed over to it, provided Seamona Design has fulfilled its own dispatch obligations correctly.

•      Seamona Design is responsible for delivering the product(s) intact, complete, and in conformity with the order specifications.

•      If performance of the order becomes impossible for a justified reason, Seamona Design will inform the Buyer as soon as possible and may offer a replacement product of equal quality and price, or a full refund.

•      The Buyer confirms that the payment details entered at checkout are accurate, and that responsibility for any unlawful or unauthorised use of a payment method lies with the party responsible for that misuse, in accordance with applicable law and the policies of the relevant payment provider (Adyen).

•      In the event of force majeure or extraordinary circumstances preventing delivery (e.g. severe weather, transport disruption), Seamona Design will inform the Buyer as soon as reasonably possible. The Buyer may then choose to cancel the order for a full refund, accept a replacement product, or wait until the obstacle is resolved.

Article 5 – Right of Withdrawal (Cayma Hakkı)

The Buyer has the right to withdraw from this Agreement within 14 (fourteen) days of the product being delivered to the Buyer, or to the person/address indicated by the Buyer, without giving any reason and without penalty.

To exercise the right of withdrawal, the Buyer must notify Seamona Design within this 14-day period by e-mail to info@seamonadesign.com, and the product must not have been used beyond what is necessary to check its nature and characteristics (in the same way this would be done in a physical store).

Once withdrawal is confirmed, the product must be returned complete, undamaged, and with its original packaging, tags, and any accessories, and Seamona Design will refund the price paid for the product to the Buyer’s original payment method within 14 days of receiving the returned product back at our warehouse and confirming it meets these conditions.

The cost of returning the product is borne by the Buyer, consistent with our general Terms & Conditions of Sale for all regions. The original delivery charge paid at checkout is not refunded.

Article 6 – Products for Which the Right of Withdrawal Cannot Be Exercised

In accordance with Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for:

•      Goods whose protective elements, such as packaging, seal, or hygiene sticker, have been opened or broken after delivery, and which are not suitable for return for health or hygiene reasons — for example, swimwear whose hygiene seal has been removed or broken.

•      Goods made to the Buyer’s specifications or clearly personalised.

•      Goods that are liable to deteriorate or expire rapidly.

•      Goods that, after delivery, are mixed with other items and cannot be separated by their nature.

This list reflects the general categories set out in Turkish law; it applies to Seamona Design’s catalogue only to the extent a given product falls within one of these categories (for example, swimwear with a broken hygiene seal).

Article 7 – Competent Jurisdiction

For disputes relating to this Agreement, the Buyer may apply to the Provincial or District Consumer Arbitration Committee (Tüketici Hakem Heyeti) or the Consumer Court at the Buyer’s place of residence or the place the purchase was made, up to the monetary limits announced annually by the Ministry of Trade of the Republic of Türkiye.

For applications made in 2026, Provincial or District Consumer Arbitration Committees have jurisdiction for disputes valued below 186,000 TL (one hundred eighty-six thousand Turkish Lira). For disputes exceeding this amount, applications should be made to the Consumer Court, or, where none exists locally, to the Civil Court of First Instance acting as a Consumer Court. This monetary limit is updated annually — please check the current limit if you are applying after 2026.

This Article, and this Agreement as a whole, does not limit or replace any right the Buyer has to bring proceedings before the courts of the Buyer’s own country of residence under applicable mandatory consumer-protection law.